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According to this contract the customer
should be existing customer of True Fixed Line that registered
as individual customer and Thai Nationality. Mobile that
is eligible to this program must be True Move Mobile Phone
(Pre Pay) and must to be registered for this program
on August 26, 2004 onwards. |
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Customer agrees and allow TPAY to act as
representative to pay for Top Up service in advance. Customer
agrees to pay for Top Up service within 18 days from the
first date of bill received from TPAY that have the same
cycle with your Fixed Line bill. However, if the customer
pay later than the specified date he/she will be fined
10% per year. |
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According to condition no. 2, Customer
allows TPAY to keep his/her tax invoice of Top Up payment
prepare by Orange. If customer desires to get tax invoice
customer should notify TPAY after he/she has paid for
Top Up service according to above condition. |
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Home Top Up service rate is VAT included
that is the customer can spend all his/her real top up
amount. |
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In case that customer chooses Monthly Top
Up service, customer can use Top Up amount by the next
bill cycle. If customer chooses Quick Top Up service,
customer can use Top Up amount by the next day after registeration. |
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All payment amount of Home Top Up is unconvertible
into Bonus point according to All Together Bonus Program.
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Customer can change Top Up service type
or Orange mobile phone number by calling 0-2900-9979 or
at True Shop/Orange Shop (only the participated branches)
or www.truecorp.co.th and www.orange.co.th without any
expense. |
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One Fixed Line Number can use with unlimited
number of Orange mobile phone. However, Top Up amount
per billing cycle should not more than 1,000 Baht totally. |
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Customer can pay to TPAY at True Shop,
Orange Shop (only the participated branches) and TPAY
Counter from September 2004 onwards. Moreover customer
can pay at Bank Counter Service under the condition that
TPAY will determine later on. |
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Orange will confirm customer Home Top Up
registration to Fixed Line owner in the next telephone
bill and/or via Orange SMS to the number specified above.
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Each call will be charged as of True Move Pre Pay that is according to real usage time.
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For customer who selects Monthly Top Up:
300 Baht/month, top up amount is valid for 35 days. For
quick Top Up type: 50, 90 and 300 Baht, top up amount
is valid for 3, 7 and 30 days respectively. |
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Customer can top up via 0-2900-9979 or
at True Shop/Orange Shop or www.truecorp.co.th and www.orange.co.th
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Customer allows TPAY to disclose his/her
information to Orange in order to prepare tax invoice
and receipt. |
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After Top Up process completed, Orange
will send confirmation message to the specified mobile
number and mobile Top up number. Company will assume that
the top up amount is correct if there is no customer argument
by calling at 02-900-9000 after Top Up process completed.
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TPAY reserves the right to cancel Top Up
service if the customer did not pay for 3 consecutive
bills. However, the company will continue to activate
the service if the customer settle all amount owed to
TPAY. |
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TPAY reserves the right to cancel Top Up
service and delete customer information from the system
if: |
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there is any change or cancel in Fixed Line owner's
name, Monthly Top Up type will be cancelled at the
last date of present billing cycle and Quick Top
Up type will be cancelled immediately. |
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customer does not pay within 45 days after the
first date of service cancellation. |
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customer selects quick Top Up type but does not
top up for 3 consecutive months. |
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TPAY reserves the right to change or cancel
any condition without prior notice. |
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TPAY reserves the right to cancel Top UP
service if company found that there is any deceptiveness
or counterfeit documents |
